At An Organised Nature, your privacy is important to me. This Privacy Policy explains what personal information I collect, how I use it, who I share it with and your rights regarding your information.

If you have any questions about this policy or how your information is used, please contact me using the details below.

Business Name: An Organised Nature
Owner: Maxine Bowles (Sole Trader)
Address: 11 Novello House, Slough, England SL2 5BW
Email: hello@anorganisednature.com

What information I collect

Depending on how you interact with An Organised Nature, I may collect:

• Contact Information

• Name

• Email address

• Telephone number

• Booking Information

If you book a discovery call or consultation, I may collect:

• Appointment details

• Booking history

• Any information you provide during the booking process

• Home Analysis Information

To provide your Feng Shui Home Analysis, I may ask you to provide:

• Your home address

• Floor plans

• Photographs of your property

• Information about your household

• Information about your goals and priorities for your home

• Any additional details you choose to share that help me personalise your consultation

Personal Questionnaires

For personalised services such as the Personal Power Colour Guide, I may collect information you provide through questionnaires to create your personalised recommendations.

Website Information

When you visit my website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and website analytics

How I use your information

I use your information to:

• Respond to your enquiries

• Book and manage appointments

• Deliver Feng Shui consultations and personalised reports

• Create your Personal Power Colour Guide

• Send your free resources and downloads

• Send newsletters and marketing emails (only if you have chosen to receive them)

• Improve my website and services

• Meet legal and financial obligations

Email Marketing

If you choose to download a free resource or subscribe to my newsletter, your email address will be stored securely using Squarespace Email Campaigns.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email.

Payments

Payments are securely processed using Stripe.
I do not store or have access to your full payment card details.

Please refer to Stripe's Privacy Policy for further information.

Bookings

Appointments are managed using Acuity Scheduling.

When you book an appointment, the information you provide is stored securely within their system and used solely for managing your booking and delivering my services.

Online Consultations

Discovery calls and consultations may take place using Zoom.

By booking an online consultation, you acknowledge that your name and email address may be shared with Zoom solely for the purpose of arranging your appointment.

Storage of your information

Client information, reports, questionnaires, floor plans and photographs are stored securely using Google Drive and other secure business systems where necessary.

Reasonable steps are taken to keep your information safe and protected from unauthorised access.

Sharing your information

Your information will never be sold.

I only share your information where necessary to provide my services, including with trusted providers such as:

• Squarespace (website and email marketing)

• Acuity Scheduling (appointment bookings)

• Stripe (payment processing)

• Zoom (online consultations)

• Google Drive (secure document storage)

These providers process information in accordance with their own privacy policies and applicable data protection laws.

International Clients

Although An Organised Nature is based in the United Kingdom, I work with clients internationally.

Some of the trusted service providers I use may store or process information outside the UK. Where this happens, appropriate safeguards are in place to protect your personal information.

Cookies

This website may use cookies to improve your browsing experience and understand how visitors use the site.
You can manage or disable cookies through your browser settings.

How long I keep your information

I only keep your personal information for as long as necessary to provide my services and meet legal, accounting and regulatory requirements.

Marketing information will be retained until you unsubscribe.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information

• Ask for incorrect information to be corrected

• Request deletion of your information where appropriate

• Restrict or object to certain processing

• Withdraw your consent for marketing at any time

• Request a copy of the information I hold about you

To exercise any of these rights, please contact me using the details above.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to my business, services or legal obligations.
The latest version will always be available on this website.

Contact

If you have any questions about this Privacy Policy or how your information is used, please contact:

An Organised Nature

Address: 11 Novello House, Slough, England SL2 5BW

Email: Hello@anorganisednature.com